Club Rules
Purpose
The Bao Institute for Healthy Living Inc. (“Bao Institute” or the “Club”) is committed to providing a safe, respectful, inclusive, clean, and welcoming environment for all members, guests, staff, practitioners, and visitors.
These Club Rules form part of the Club’s policies and apply to all persons using Bao Institute facilities, equipment, programs, and services. They should be read together with the applicable Membership Agreement, service agreements, waivers, and other Club policies.
Where applicable law conflicts with these Rules, applicable law will govern.
1. Membership & Facility Access
Memberships and access credentials are personal and non-transferable.
Members must scan or present their membership card, barcode, mobile credential, or approved access credential each time they enter the Club.
Members may not permit another person to use their membership or access credential or allow another person to enter the facility without authorization.
Loss or theft of an access credential must be reported to the Club promptly.
2. Respectful Conduct
All members and guests must treat staff, practitioners, other members, visitors, Club property, and equipment with respect.
Harassment, discrimination, threats, intimidation, abusive or disruptive behaviour, violence, unwanted physical contact, or intentional damage to property will not be tolerated.
Bao Institute is committed to providing its services in accordance with the Ontario Human Rights Code and applicable accessibility legislation.
3. Health & Safety
Members and guests must:
- follow posted safety instructions and reasonable directions from Club staff;
- use facilities and equipment only for their intended purposes;
- exercise within their abilities and use appropriate assistance or spotting where necessary;
- immediately report hazards, damaged equipment, injuries, emergencies, or unsafe behaviour; and
- refrain from using equipment that appears damaged, unsafe, or out of service.
In an emergency, members should contact emergency services where necessary and notify Club staff as soon as reasonably possible.
4. Equipment & Training Areas
Equipment must be used responsibly and returned to its designated location after use.
Members must not deliberately drop, throw, slam, or misuse weights or equipment.
Members are expected to share equipment reasonably during busy periods and permit others to work in between sets where practical.
Equipment and training areas must be left in a safe and orderly condition for the next user.
5. Clothing & Footwear
Members must wear clean, appropriate athletic clothing suitable for the activity being performed.
Closed-toe athletic footwear is required in designated exercise and weight-training areas unless an activity, program, medical need or Club-approved practice requires otherwise.
Clothing, footwear, jewellery, accessories, or exposed hardware that may create a safety hazard or damage equipment may be restricted.
Bao Institute may establish additional reasonable attire or safety requirements for specific programs, services, or areas of the facility.
6. Personal Belongings & Lockers
Gym bags, backpacks, coats, and other personal belongings must be stored in designated areas or lockers and must not obstruct training areas, walkways, exits, or equipment.
Day-use lockers must be emptied and personal locks removed after each visit unless the member has an approved locker rental.
Bao Institute is not responsible for lost, stolen, or unattended personal property except where responsibility is imposed by law.
7. Club Hours & After-Hours Access
Members must comply with posted Club operating hours and access restrictions.
Only members specifically authorized for 24/7/365 access may enter or use approved areas of the facility outside staffed business hours.
After-hours members must:
- scan their own authorized access credential every time they enter;
- never lend or transfer their access credential;
- never hold or open a secured entrance for another person;
- never bring or admit guests, family members, friends, or unauthorized persons after hours; and
- comply with all posted after-hours safety and security procedures.
Unauthorized after-hours entry or allowing another person to enter may result in immediate suspension or termination of after-hours access and may result in further action under the Membership Agreement or Club Policies.
8. Guests, Support Persons & Service Animals
Guests are permitted only in accordance with Bao Institute's current guest policies and during approved hours.
Guests will be required to register, provide identification, complete applicable waivers or forms, pay applicable fees, and follow all Club Rules.
Members are responsible for ensuring that their guests understand and comply with Club requirements.
9. Cleanliness & Facility Care
Members and guests must help maintain a clean and sanitary environment.
Members must:
- wipe down equipment after use using the cleaning products provided;
- dispose of waste in designated containers;
- keep floors, walkways, and training areas free of personal belongings; and
- promptly report spills or sanitation concerns.
Food, glass containers, breakable containers, and open beverages are not permitted in exercise or weight-training areas.
Water and other beverages may be permitted in secure, non-breakable containers.
10. Restricted Activities
Unless expressly authorized by Bao Institute, members and guests may not:
- conduct commercial business, solicit other members, or provide unauthorized training or services on Club premises;
- photograph, record, or livestream another person without their consent;
- interfere with Club security, access-control, safety, or surveillance systems;
- enter staff-only, restricted, treatment, or other unauthorized areas; or
- engage in conduct that creates an unreasonable health, safety, security, privacy, or operational risk.
11. Compliance & Enforcement
Bao Institute may take reasonable action where a member or guest violates these rules, creates a safety or security concern, disrupts Club operations, or interferes with another person's reasonable use and enjoyment of the facility.
Depending on the circumstances, action may include:
- a verbal or written warning;
- removal from an area or the facility;
- temporary suspension of privileges;
- suspension or cancellation of 24-hour access;
- suspension or termination of membership or services where permitted under the applicable agreement and law; or
- referral to emergency services, law enforcement, or other appropriate authorities where warranted.
Bao Institute will exercise these rights reasonably and in accordance with applicable contracts and Ontario law.
12. Accessibility & Accommodation
Bao Institute is committed to accessible and inclusive service.
Reasonable efforts will be made to accommodate disability-related needs and other requirements protected under the Ontario Human Rights Code, up to the point of undue hardship as determined by applicable law.
Members may contact Club staff regarding accessibility needs, accessible formats, communication supports, service animals, support persons, or other accommodation requests.
13. Changes to Club Rules
Bao Institute may update these Club Rules from time to time to address operational, safety, legal, regulatory, security, or member-service requirements.
Where appropriate or required by law or contract, members will be provided with reasonable notice of material changes.
No amendment to these Rules is intended to remove or limit a member's rights under applicable Ontario law or the terms of a binding Membership Agreement.
Thank you for helping us maintain a safe, respectful, inclusive, and positive environment for everyone at The Bao Institute for Healthy Living Inc.
The Bao Institute for Healthy Living Inc.
232A Guelph Street
Georgetown, Ontario L7G 4B1
905-877-0771
admin@baoinstitute.com
Bao Institute for Healthy Living Inc. Updated May 2026